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Robin Mann

Head, Massey University, New Zealand
Robin MannRobin Mann

Robin Mann is head of the Centre for Organisational Excellence Research, New Zealand, chairman of the Global Benchmarking Network, advisory board member of the Hamdan bin Mohammed e-University, and cofounder of Ltd. Dr Mann’s experience includes managing the UK’s Food and Drinks Industry Benchmarking and Self-Assessment Initiative (1995–98), the New Zealand Benchmarking Club (2000–04), the Sheikh Saqr Government Excellence Program, UAE (2005–07), and leading TRADE benchmarking projects in Singapore (from 2007 on). He worked in Edinburgh (1992–95) for Burton’s Biscuits as a process improvement manager and obtained his PhD in total quality management at Liverpool University in 1992.

Articles by this Author

  • Everything You Need to Know About Benchmarking
    by Robin Mann
    Organizations are constantly looking for new ways and methodologies to improve their performance and gain a competitive advantage. As they seek improvements to their own business processes, many organizations recognize the importance of learning from best practices that have been achieved by other organizations. By removing the need to reinvent the wheel and providing the potential to adopt proven practices, benchmarking has become an important...

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