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Home > QFINANCE Dictionary > Definition of call center

Definition of

call center

General Management

department or business providing information by telephone a department or business wholly focused on telephone inquiries. Call centers usually provide a centralized point of contact for an organization and support telemarketing, after-sales service, telephone helplines, or information services, either for a parent organization or on a contract basis for other businesses.

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Definitions of ’call center’ and meaning of ’call center’ are from the book publication, QFINANCE – The Ultimate Resource, © 2009 Bloomsbury Information Ltd. Find definitions for ’call center’ and other financial terms with our online QFINANCE Financial Dictionary.

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