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Financial Quotes

Quality Quotes

  • "Bad ideas are so widespread because those who have good content don’t take seriously the task of charming others into trusting in it."
    Alain de Botton (1969–), Swiss philosophical writer
    Source: Twitter (alaindebotton) (May 23, 2012)
  • "We have learned to live in a world of mistakes and defective products as if they were necessary to life. It is time to adapt to a new philosophy in America."
    W. Edwards Deming (19001993), US consultant and author
    Source: Out of the Crisis (1992)
  • "Don't just make it and try to sell it. But redesign it and then bring the process under control with ever-increasing quality."
    W. Edwards Deming (19001993), US consultant and author
    Source: Out of the Crisis (1992)
  • "We also do cut-glass sherry decanters complete with six glasses on a silver-plated tray that your butler can serve you drinks on, all for £4.95. People say, “How can you sell this for such a low price?” I say, because it’s total crap."
    Gerald Ratner (1949–), British former CEO of Ratners Group
    Adverse publicity for Ratner’s remarks effectively destroyed his company.
    Source: Speech, Institute of Directors (April 23, 1991)
  • "Quality control was treated as a fad here, but it's been part of the Japanese business philosophy for decades. That's why they laugh at us."
    Peter Senge (1947–), US academic and author
    Source: The Fifth Discipline: The Art and Practice of the Learning Organization (1990)
  • "The funny thing is better TV shows don't cost that much more than lousy TV shows."
    Warren Buffett (1930–), US entrepreneur and financier
    Source: Channels (November 1986)
  • "The subtle accumulation of nuances, a hundred things done a little better."
    Henry Kissinger (1923–), German-born US diplomat and winner of the 1973 Nobel Peace Prize
    Source: Quoted in In Search of Excellence (Tom Peters and Robert H. Waterman, 1982)
  • "Quality has to be caused, not controlled."
    Philip B. Crosby (19262001), US business executive and author
    Source: Quality Is Free (1979)
  • "Quality is not a thing. It is an event."
    Robert M. Pirsig (1928–), US author
    Source: Zen and the Art of Motorcycle Maintenance (1974)
  • "Standards are always out of date. That's what makes them standards."
    Alan Bennett (1934–), British playwright
    Source: Forty Years On (1969)
  • "More will mean worse."
    Sir Kingsley Amis (19221995), British novelist and poet
    Source: Encounter (July 1960)

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